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Customer Services – Photography

Salary negotiable depending on experience
Closing date:

Customer Services – Photography

Malton, North Yorkshire

Competitive Salary + Benefits

Do you have a passion for photography and good with people?

This leading online manufacturer of quality framed photos and other photo wall décor products is in an exciting growth period and is looking for a talented team player who is willing to learn and can show initiative.

This is a rare opportunity for a friendly, helpful, efficient and customer service focused professional to develop their career in a digital and web-based photography environment.

About the job:

The successful candidate will be working as part of a team to maintain the Feefo ‘Gold Merchant Status’ for product quality and customer service. 

It will be your remit to deal with customer enquiries from the initial phone call or email and manage the entire process right through to the co-ordinated delivery of the finished quality product. 

Throughout the lifecycle of the order, you will be required to:

  • Enhance the relationship with the customer displaying a positive attitude
  • Edit and enhance their photographs in Adobe PhotoShop and/or LightRoom
  • Digital Printing
  • Handle couriers and other elements in the order process
  • General administration and artwork assistant duties

The business is at an important point in its development. This is an opportunity for an ambitious candidate to play a key role, as the business moves ahead. This role will suit a candidate who enjoys a challenge and it offers significant scope for career development and progression.

The ideal candidate will have:

  • Educated to Degree standard (ideally a creative or digital marketing degree)
  • Excellent Adobe PhotoShop and / or LightRoom skills
  • Amazing Customer Service skills with a natural ability to deal with people at all levels
  • Keen eye for detail and a passion for good photography
  • Previous work experience as an Artwork Assistant, Design & Studio Assistant, Customer Service, Digital Picture Assistant would be beneficial.

Want to know more?

If you have exceptional customer service skills and socially confident, with a passion for photography, then this Customer Services – Photography job could be what you are looking for!

Just click ‘apply’ and tell us why you are the right person for the job!

You must be eligible to work in the UK