Looking to take the next step in your logistics career? Join Henry Diaper & Co, a close-knit, family-run business where your freight forwarding skills will truly make a difference.

Account Coordinator
Knowsley, Merseyside, L33 7SD

Full time, permanent
Circa £30,000 per annum dependent on experience
Great benefits!

Please Note: Applicants must be authorised to work in the UK

Henry Diaper & Co. Ltd is a proud, family-owned logistics and freight forwarding company with decades of experience delivering high-quality services across the UK and Europe. With a supportive team and a commitment to employee development, we offer a friendly working environment where your input is truly valued.

The Role

We’re on the lookout for an experienced Account Coordinator to join our EU Trailers Department. You’ll be working in a fast-paced environment, liaising with hauliers, freight forwarders, and customers to coordinate the smooth movement of goods across Europe.

Key Responsibilities:

Arrange collections and deliveries in line with arrival and sailing schedules
Liaise with hauliers, freight forwarders, and customers to ensure on-time deliveries
Track cargo and maintain clear stock visibility with the team
Manage documentation related to stock and deliveries
Handle UK and potentially EU customs clearance
Prepare and issue daily and weekly operational reports
Negotiate competitive rates with transport partners
Ensure all departmental deadlines are met
Collaborate with colleagues for seamless customer service
Create and send customer invoices

Benefits:

Join us and enjoy a range of benefits designed to support your wellbeing and professional growth:

Competitive salary based on experience
6% employer pension contribution
Group life cover (4x salary)
Free onsite parking
Cycle to Work Scheme
Supportive and friendly team culture

The Ideal Candidate:

We’re looking for someone who thrives in logistics and is passionate about delivering excellent service. About you:

2+ years of experience in European Road Freight
Background in freight forwarding or distribution
Strong communication and telephone skills
Confident using computers and systems (training provided)
Knowledge of customs clearance and EU documentation desirable
Team player with the ability to work independently
Willing to learn and grow within the role

Take the next step in your logistics journey and become part of a company that values your experience and input.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Freight Coordinator, Logistics Coordinator, Transport Planner, Road Freight Operator, Shipping Clerk, Distribution Assistant, Freight Administrator, Supply Chain Coordinator, Import/Export Coordinator, Customs Clearance Clerk.