Are you great at customer service and looking for an exciting new role? Join our client’s successful window and door manufacturing company as an Administrator and play a key role in their growing team!

Administrator
Keighley, West Yorkshire, BD21 4PF

Full time, permanent (part-time considered)
£8.60 - £11.50 per hour

Please Note: Applicants must be authorised to work in the UK

Our client is a privately owned, family-run business established in 1998. Based in Keighley, West Yorkshire, they specialise in manufacturing PVC panels, Rehau PVC frames, and Distinction Composite Doors for trade customers and contractors across the UK.

Known as the region’s number one for trade products, they pride themselves on delivering quality products at competitive prices, backed by exceptional customer service. Their dedicated team ensures fast turnaround times and smooth service, from product selection to installation, ensuring peace of mind for customers at every stage.

The Role

In this position, you’ll be working in a small, friendly team within the company’s office, where you'll handle inbound calls, client queries, and order processing.

Key Responsibilities:

Answering telephone calls and addressing customer inquiries
Processing all incoming orders accurately and efficiently
Handling client queries and providing excellent customer service
Managing administrative tasks and maintaining records
Supporting the team with order-related tasks as needed

Benefits:

In addition to working in a supportive and friendly environment, you’ll enjoy the following benefits:

Full training provided
Office located close to the train station for easy commuting
Opportunity to be part of a growing, successful family business

The Ideal Candidate:

We’re looking for a confident and organised individual who is confident in customer service and enjoys working as part of a team. You will have:

Excellent telephone skills and customer service ability
Computer literate, with good time management and organisational skills
Able to work both independently and as part of a team
Strong attention to detail and a proactive attitude

if you’re ready to join this team and make an impact, they’d love to hear from you!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.

Other suitable skills and experience include Order Administrator, Office Administrator, Sales Order Processor, Client Services Coordinator, Administrative Assistant, Customer Support Specialist, Office Assistant, Sales Support Assistant.