Trainee Apple Certified Technician

Our client is offering an exciting opportunity to become an Apple Certified Macintosh Technician (ACMT) and Apple Certified iOS Technician (ACiT). If you have a passion for technology and great communication skills, read on to find out more…

Trainee Apple Certified Technician
Edenbridge, Kent, TN8 6EN

• Full time, permanent
• £8.60- £13.50 per hour depending on experience

Please Note: Applicants must be authorised to work in the UK

Our client is an Apple Authorised Service Provider based in Edenbridge, Kent. They specialise in diagnosing and repairing Apple Mac, iPhone, and other Apple devices. They pride themselves on their expert service and customer care. As a trainee, you'll receive world-renowned certifications and training, and if you're experienced, you'll contribute your expertise to help us grow.

The Role

Within this opportunity, you'll play a vital role in diagnosing and repairing Apple devices in our client's busy repair centre. You'll be responsible for ensuring each repair meets Apple's strict diagnostic standards, and you'll also liaise with customers to provide top-notch service. This role offers excellent career growth opportunities, with the potential to take on in-house and on-site support roles.

Key Responsibilities:

• Diagnose faults and repair Apple devices (Mac, iPhone, etc.)
• Follow Apple’s diagnostic processes to ensure repairs are successful
• Perform relevant administrative tasks related to the repair process
• Provide IT support via phone and remote access
• Deliver exceptional customer service in person and over the phone

Benefits:

• Full training to become an Apple Certified Macintosh Technician (ACMT) and Apple Certified iOS Technician (ACiT)
• Opportunities for career progression within the company
• Competitive salary commensurate with experience
• A friendly, collaborative working environment
• Work with cutting-edge technology and Apple products
• Training and development opportunities

The Ideal Candidate:

They are looking for someone with a passion for technology, excellent problem-solving skills, and a dedication to providing top-tier customer service. About you:

• Passion for technology and Apple products
• Excellent communication and customer service skills
• Ability to troubleshoot and problem-solve effectively
• Strong attention to detail and a methodical approach
• Willingness to grow and learn

Whether you're starting your journey or have experience in the industry, they’re excited to hear from you!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. 

Other suitable skills and experience include Apple Technician, IT Support Technician, Mobile Device Repair Technician, Computer Repair Specialist, Electronics Technician, IT Service Engineer, Desktop Support Technician, Field Service Technician, Helpdesk Technician, and Technical Support Engineer.