Ready to kick-start your career in the hire industry? Join a fast-paced and friendly team as an Assistant Hire Desk Controller and grow your skills in a supportive environment!

Assistant Hire Desk Controller
Windes, Cheshire, WA8

Full time, Monday – Friday (8am – 5:30pm)
Permanent position
£24,000 - £26,000 per annum

Please Note: Applicants must be authorised to work in the UK

Our client is a respected leader in the construction industry, celebrated for their commitment to customer satisfaction and strong team values. With decades of industry experience, they have built a trusted name based on quality, safety, and reliability.

The Role

As an Assistant Hire Desk Controller, you'll be supporting the day-to-day operations of the hire desk, helping to manage equipment hire requests and ensuring top-notch service is delivered to clients.

Key Responsibilities:

Assist in processing incoming hire enquiries via phone and email
Support the Hire Desk Controller in scheduling deliveries and collections
Help maintain accurate records of equipment hire and availability
Liaise with internal teams, including transport and yard staff
Help resolve customer queries and ensure excellent service is provided
Perform general administrative duties related to hire operations
Monitor stock levels and flag any shortages to the team

Benefits:

Be part of a growing business that values and invests in its people. You’ll receive:

Full training and career development opportunities
A friendly and supportive work environment
Company pension scheme
Free on-site parking
Competitive holiday allowance

The Ideal Candidate:

You’re a proactive team player with strong communication skills and a desire to learn. While experience is a bonus, a great attitude and willingness to grow are what really count. About you:

Previous admin or customer service experience (hire desk experience is a plus)
Strong attention to detail and good organisational skills
Confident communicator with a polite and professional manner
Comfortable using Microsoft Office (Word, Excel, Outlook)
Able to work well under pressure and manage multiple tasks
Eagerness to develop skills in the hire/construction industry
A positive, can-do attitude and team spirit
Must be able to effectively plan and coordinate vehicle routes, ensuring timely deliveries and collections while considering traffic, road conditions, and client requirements

This is the perfect stepping stone for someone looking to build a career in hire or construction admin - apply now and start your journey!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.

Other suitable skills and experience include Junior Hire Desk Controller, Hire Administrator, Customer Service Assistant, Admin Assistant, Hire Coordinator, Equipment Hire Assistant, Rental Desk Assistant, Trainee Hire Desk Operative, Office Support, Service Admin Assistant