Join a values-driven organisation as a Operations Business Manager in Romford. This rewarding role offers variety, leadership, and purpose in a supportive residential care environment.

Operations Business Manager
Romford, Greater London

Full time, 37.5 hours per week, Monday – Friday
£45,000 per annum

Please Note: Applicants must be authorised to work in the UK

Our client provides compassionate care within a warm, supportive, and faith-based environment. Guided by Christian values, the home is committed to delivering high standards of care in line with the Care Quality Commission’s requirements. With a dedicated team, they continue to grow and innovate, ensuring residents and staff are always respected and supported.

The Role

They are seeking an experienced and motivated Operations Business Manager to oversee the day-to-day management of HR, finance, administration, IT, and communications.

Key Responsibilities:

Oversee budgets, contracts, and financial procedures (SAGE, Coolcare, HMRC tools)
Support payroll, accounts, and audit preparation in collaboration with senior leaders
Effectively manage the HR function
Lead the administration, HR, payroll, and IT functions
Ensure compliance with CQC standards, GDPR, employment law, and internal policies
Manage procurement, contracts, and supplier relationships to secure best value
Coordinate recruitment, training, and performance management processes
Contribute to continuous improvement and strategic change initiatives
Act as Systems Administrator for IT, telephony, and digital platforms
Maintain a positive environment, upholding dignity and respect at all times

Benefits

33 days’ annual leave (inclusive of bank holidays)
Nest pension scheme
Employee Assistance Programme
Company phone and laptop provided
Half-price vision checks
Cycle to Work scheme
Payroll Giving opportunities

The Ideal Candidate

You will be a highly organised, professional, and values-driven leader who thrives in a busy, people-focused environment. About you:

The candidate must be a committed and practicing Christian under the terms of the Equality Act 2010
Strong finance and budget management skills
Knowledge of HR best practice and employment law
Proficiency in Microsoft Office, Sage Payroll, and HMRC payroll software
Experience in staff leadership, recruitment, and training
Excellent communication and organisational abilities
Ability to manage multiple priorities and meet deadlines

This is a meaningful opportunity to make a lasting difference while developing your career within a caring and supportive environment.

A Disclosure and Barring Service (DBS) check will also be required for this role, which is also exempt from the Rehabilitation of Offenders Act 1974. Applicants will need to disclose any convictions they may have and any orders that have been made against them.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the employer should our client wish to move forward with your application.

Other suitable skills and experience include Operations Manager, HR & Finance Manager, Business Services Manager, Care Home Operations Manager, Office Manager, Senior Administrator, Finance & HR Coordinator, Service Delivery Manager, Administration Manager, Residential Home Business Manager