Join a passionate team and lead clubhouse operations at Hampshire’s most successful rugby club. Bring your leadership, organisation, and drive to shape an exciting community hub.

Club Manager
Havant, Hampshire

Full time, permanent (40 hours per week, flexible, weekend bias)
£40,000 - £45,000 per annum
Bonus scheme

Please Note: Applicants must be authorised to work in the UK

Our client is a well-established and ambitious club that sits at the heart of the local community. With over 600 players aged 6 to 60, they are dedicated to delivering sustainable rugby at the highest level, supported by top-tier coaching and first-rate facilities.

Beyond rugby, the club also plays a vital role as a community hub, hosting everything from weddings and business meetings to sports events and social functions. It's a fast-paced, rewarding environment where no two days are the same!

The Role

Our client is looking for a hands-on, experienced and proactive Clubhouse Operations Manager to join their senior management team. You’ll be responsible for the day-to-day running of the clubhouse, leading a team, managing events, and ensuring a high-quality experience for members and guests.

Key Responsibilities:

Manage clubhouse operations across a 7-day schedule
Lead and develop the clubhouse team – recruitment, training, and performance
Oversee stock control, ordering, and facilities maintenance
Ensure compliance with health, safety, and hygiene standards
Be a keyholder and representative of the club
Deliver top-tier customer service and handle member queries
Plan and coordinate events and fixtures
Develop and execute marketing strategies
Monitor budgets, produce financial and performance reports
Implement board decisions and club strategy
Champion best practices to drive sales, minimise costs, and enhance customer satisfaction

Benefits:

Competitive salary
Convenient location (5 mins from Havant station)
Company pension
Staff recognition schemes
Free or discounted food
On-site parking
Social events and team activities

The Ideal Candidate

You’ll be an energetic, organised, and service-focused professional who thrives on taking ownership and delivering results in a lively, people-centric environment. About you:

2+ years of clubhouse or hospitality management experience
2+ years in team leadership roles
Budget management and commercial reporting skills
Proficiency in Microsoft Office and EPOS systems
Excellent communication, organisational and problem-solving abilities
A strong background in customer service
A hands-on, can-do attitude with great attention to detail
Ability to handle conflict and motivate a team
DBS clearance or willingness to obtain it

Join us and help drive the future of a proud rugby club with deep roots in its community.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the Employer should our client wish to move forward with your application.

Other suitable skills and experience include Operations Manager, Hospitality Manager, Venue Manager, Events Manager, Club Manager, Bar Manager, General Manager, Facilities Manager, Community Centre Manager, Guest Services Manager.