Our client is looking for a motivated Customer Service Advisor to join their Sheffield-based team, offering real career growth, performance bonuses, and a vibrant work culture!

Customer Service Advisor
Sheffield, S1 2AN

Full time, permanent
£24,000 – £26,000 OTE (Base salary + performance bonus)

Please Note: Applicants must be authorised to work in the UK

Our client is more than just a customer service provider – they’re a growth-driven, people-first company that thrives in fast-paced sales environments. Based in the heart of Sheffield City Centre, they pride themselves on delivering exceptional customer engagement and brand representation. Their workplace is inclusive, energetic, and committed to unlocking the full potential of every team member. Whether you're just starting your journey or looking to pivot into a rewarding customer-facing career, they offer the perfect launchpad for your development.

The Role

Are you passionate about customer service and excited by the idea of progressing in a sales-driven environment? We're on the lookout for enthusiastic, self-motivated individuals to join us as Customer Service Advisors. This entry-level role offers hands-on experience and structured training designed to equip you with the skills to grow into a future management position.

Key Responsibilities:

Respond to customer enquiries with tailored advice and solutions
Apply proven sales strategies to boost customer satisfaction and retention
Support and manage client campaigns with accuracy and creativity
Collaborate with internal teams to build and maintain strong client relationships
Represent major brands through face-to-face promotions and engagement
Set and achieve personal and team KPIs with ongoing coaching and feedback
Learn about customer psychology, product knowledge, and essential business functions
Progress towards management with training in public speaking, finance, and operations

Benefits

Clear progression pathway towards management
Personal and professional development coaching
Performance-based bonuses and incentives
A vibrant team culture that celebrates success
Opportunities to develop skills in public speaking, HR, PR, and campaign management

The Ideal Candidate

They’re looking for proactive individuals who are eager to learn, grow, and make a meaningful impact in customer service and sales. If you enjoy connecting with people and thrive in dynamic environments, you’ll fit right in. About you:

Excellent communication skills (verbal and written)
Fluent English (additional languages are a plus)
Strong time management and organisational skills
Friendly and professional customer service etiquette
Confidence in selling products or services
A passion for progression and a leadership mindset
A can-do attitude with the ability to take initiative

Take the next step in your career - apply today and join a company where your potential is unlimited.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the Employer should our client wish to move forward with your application.

Other suitable skills and experience include Customer Service Representative, Sales Assistant, Client Advisor, Call Centre Agent, Retail Assistant, Support Specialist, Trainee Manager, Contact Centre Advisor, Brand Ambassador, Sales Executive