Kick-start your career as a Customer Service Assistant in Sheffield City Centre! Enjoy hands-on training, career progression, and competitive pay with bonuses in a vibrant, supportive team.

Customer Service Assistant
Sheffield City Centre

Full time, permanent
£24,000 – £26,000 per annum + performance bonuses and incentives

Please Note: Applicants must be authorised to work in the UK

About the Role

As a Customer Service Assistant, you’ll play a key role in engaging with customers, representing high-profile brands, and supporting live promotional campaigns. This entry-level role is ideal for ambitious individuals eager to develop their customer service and sales skills while progressing into leadership.

Key Responsibilities:

Represent major UK brands through face-to-face promotions and customer engagement
Provide tailored product and service information to customers
Support and manage client campaigns to ensure their success
Conduct market research and analyse customer trends to boost sales opportunities
Build and maintain strong client and customer relationships
Work collaboratively with the internal sales team
Learn key business functions, including customer psychology, product knowledge, and admin support
Progress towards management by developing skills in public speaking, HR, PR, finance, campaign development, and team leadership

Benefits:

Competitive OTE earnings with regular bonuses
Supportive, friendly, and energetic team culture
Hands-on training and professional development
A clear progression pathway into a management role
Recognition and rewards for your contributions and achievements

The Ideal Candidate

Our client is seeking friendly, motivated individuals with a passion for delivering exceptional customer service and a strong desire to grow their career.

Confident communicator with strong verbal and written English
Ability to engage customers effectively with a professional manner
Multilingual skills are an advantage
Excellent time management and organisational skills
Professional etiquette when handling customer enquiries
Ability to sell products or services persuasively
Driven, ambitious, and eager to progress into leadership
Positive attitude and adaptable team player

Take the first step in your career journey today – apply now and grow with us!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the Employer should our client wish to move forward with your application.

Other suitable skills and experience include Customer Service Advisor, Retail Assistant, Sales Assistant, Client Support Officer, Customer Relations Associate, Customer Engagement Executive, Promotions Assistant, Brand Ambassador, Hospitality Assistant, Sales & Marketing Trainee.