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Engagement and Volunteer Officer

Pin icon GL1 Gloucester
Pound Sterling icon NJC 15 (£27,803 pro rata)
Clock icon Permanent
Calendar icon 4 days ago
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Are you the Volunteer and Engagement Officer we are looking for to join our dedicated, passionate team at TCF  If you have 2 or more years’ experience in the health and social care voluntary sector, we’d love to hear from you.

Apply today with your CV, you will then be asked to provide a personal statement (no more than 2 pages), outlining how your experience, skills, knowledge and personal qualities meet the criteria listed in the person specification for this role.

Volunteer and Engagement Officer
Based in Gloucestershire with Remote working

  • 30 hours per week
  • NJC 15 (£27,803 pro rata)    

Please Note: Applicants must be authorised to work in the UK

TCF is a charity focused on delivering socially inclusive communities. We deliver a range of services and contracts designed to ensure those who use services have an effective voice, including local Healthwatch, Resettlement services and Lived experience projects.

As part of TCF's regional Healthwatch services, Healthwatch Gloucestershire is the independent voice for Gloucestershire residents that shapes and improves health and social care services. We are committed to being an inclusive and diverse employer which reflects the community we serve. We work alongside the NHS and social care and have statutory powers designed to ensure the voices of people who use services are heard.

The Role:

The Volunteer and Engagement Officer will provide training, recruitment and support to a diverse group of core volunteers who help us deliver our vision of a proactive Healthwatch service, including engagement activity and project work.

Our team are creative, passionate, effective and caring. We are seeking someone who will help us learn and grow alongside us.

Responsibilities include:

  • Project management and leading the recruitment, training, induction, co-ordination and motivation of our Volunteers
  • Arranging, coordinating and delivering volunteer led, community based activities
  • Carrying out risk assessments, supervisions, wellbeing check ins and regular development days
  • Setting up surveys and carry out project work, including writing reports with recommendations
  • Co-ordinating, supporting and attending events

The Person:

The ideal candidate for TCF is flexible, friendly, and understanding, with a focus on outcomes, amplifying voices, and tackling inequality.


  • 2+ years in health and social care voluntary sector
  • Planning and facilitating meetings and events
  • Empowering and supporting individuals with learning impairments and young people
  • Developing and monitoring services
  • Recruiting and leading volunteers or staff
  • Excellent IT skills (office tasks, publicity materials, database management) 
  • Strong organisational and communication skills
  • Teamwork and initiative within service boundaries

Benefits of Working for TCF:

  • Competitive salary NJC 15 (£27,803 pro rata).
  • 30 days of annual leave per annum, in addition to bank holidays (pro rata).
  • Workplace Pension Scheme with a generous 6% employer contribution.
  • Employee Assistance Programme with access to shopping discounts, online counselling, and on-demand GP services.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and you will be sent an email including the full job description and person specification. This will request the provision of a personal statement based off of this.

Candidates who do not supply a personal statement will not be considered for this role.

Close date: 5pm on 12 July 2024

Interview date: Will take place at our head office in Bristol on 24 July (TBC)

You must be authorised to work in the UK. No agencies please.

TCF is a strongly committed to equal opportunities and welcome applications from all members of the community. This post is subject to right to work checks.

Other suitable skills and experience include Engagement Officer, Community Engagement, Community Engagement Officer, Health and Social Care Volunteer Coordinator, Community Outreach, Volunteer Officer, Volunteer Manager, Volunteer Support Officer, Community Service Officer, Volunteer Coordinator, Senior Administrator.