Are you a tech-savvy problem solver looking for an exciting opportunity? Join our client as a Graduate IT Support Specialist and grow your career with a dynamic and innovative company.

Graduate IT Support
Halifax, HX7 5TT

Full time, permanent
£25,000 per annum DoE

Please Note: Applicants must be authorised to work in the UK

Our client provides cutting-edge cloud-based business management solutions for timber window manufacturers and installers. Their software streamlines workflows from enquiry to quotation, design, manufacture, installation, and delivery, ensuring efficiency at every stage.

Over the past five years, they've built a market-leading solution, partnering with some of the most respected and forward-thinking companies in the industry. Now, they're expanding our support and implementation team – and they want you to be a part of it!

The Role

As a Graduate IT Support Specialist, you’ll play a key role in client implementations, user support, and software testing. This is a fantastic opportunity for a tech-minded graduate looking to gain hands-on experience and develop a deep understanding of business software solutions.

Key Responsibilities:

Test new software developments
Provide online and phone-based system support
Log and manage support calls
Assist with project management for new client implementations
Answer phone calls and support customer queries
Carry out general administrative tasks
Opportunity to develop your own software features

Why Join them?

They offer a supportive and engaging workplace where you’ll gain real-world experience in IT support, project management, and software development.

Competitive £25,000 salary
Career growth opportunities in a fast-growing tech company
Hands-on training to become a software “superuser”
Exposure to real client projects and software development
A friendly, collaborative team environment

The Ideal Candidate

You’re a proactive graduate who loves technology and problem-solving. You have a keen eye for detail and the ability to communicate effectively with clients and colleagues. About you:

A degree in IT, Business, or a related subject
Excellent IT skills (you’ll become a “superuser” in our system within four weeks!)
At least one year of work experience
A Full UK Driving Licence (for occasional client visits)
Any experience in Construction or Joinery is a bonus

If you’re passionate about tech, problem-solving, and customer support, this is the perfect role to kickstart your career!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include IT Support Analyst, Graduate Business Analyst, Junior IT Consultant, IT Implementation Specialist, Graduate Project Coordinator, Software Support Specialist, Application Support Analyst, Technical Support Engineer, IT Helpdesk Technician, IT Project Assistant.