Kickstart your career as a Hire Desk Controller in Wolverhampton – a fantastic opportunity for customer service professionals to thrive in a fast-paced, friendly team!

Hire Desk Controller
Wolverhampton, WV4

Full time, Monday – Friday (7:30am - 5pm)
£25,000 - £30,000 per annum DoE
Great benefits

Please Note: Applicants must be authorised to work in the UK

Our client is a highly respected and long-established leader in the construction equipment hire and sales industry, with over 30 years of experience serving trade professionals across the region. From their busy Wolverhampton branch, they provide a wide variety of industry-leading solutions, including specialist fixings, sealants, PPE, janitorial supplies, and diamond blades. Their hire division covers everything from plant and tool hire to portable toilets, non-mechanical equipment, and complete site welfare services.

The Role

We are seeking a confident and motivated Hire Desk Controller to join a busy Wolverhampton branch. This is an excellent opportunity to build a long-term career with full training provided. In this role, you’ll be the first point of contact for customers, offering top-notch advice and support for their hire and sales enquiries.

Key Responsibilities:

Handle incoming enquiries and provide accurate pricing and equipment information
Prepare quotations in collaboration with the Hire Manager
Open and close hire contracts using the Insphire Hire System (training provided)
Upsell relevant hire services and products to customers
Place supplier orders for parts and consumables

Benefits

Our client offers a supportive and professional working environment where career development is encouraged. You’ll benefit from:

Competitive salary based on experience
Full training and support
Immediate start available
Free on-site parking
Branded uniform provided
Positive team culture and strong management support

The Ideal Candidate

They’re looking for someone who thrives in a fast-paced environment, takes pride in delivering excellent service, and brings a proactive, solution-focused attitude to every customer interaction. About you:

Excellent communication and interpersonal skills
Strong customer service background
Comfortable using IT systems and learning new software
A confident, sales-focused approach
Great team player with a keen eye for detail
Organised and methodical in handling multiple tasks

This is a great chance to join a growing company and play a key role in its continued success.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the Employer should our client wish to move forward with your application.

Other suitable skills and experience include Hire Coordinator, Rental Desk Assistant, Hire Administrator, Customer Service Advisor, Plant Hire Coordinator, Tool Hire Assistant, Sales Administrator, Construction Hire Advisor, Service Coordinator, Hire Desk Manager.