Internal Account Manager – Job Advert

Job Title - Internal Account Manager
Department - Sales
Office location – Picket Piece Commercial Centre, Andover, Hampshire SP11 6RU
Role flexibility – Remote (expectation to attend the Andover office once a month + attendance for training)
Yearly salary - £25,000 to £30,000 p.a. basic (DOE) + Commission
Employment type - Full-time, Perm
Working hours - 40 hrs per week - 8.30am - 5pm, Monday to Friday
Reporting to – Sales Manager

About the Role

As an Internal Account Manager, you will be an integral part of the Sales Department, ensuring professional and friendly interactions with both suppliers and customers. You should have proven experience in a sales role (or similar), ideally within the Wholesale Catering Equipment sector, with a background in Distribution & Retail. However, we are open to candidates with experience from other sectors as well.

We are looking for a collaborative individual who thrives in a team environment, while also being accountable and dependable in managing your own responsibilities. This role requires a reliable and proactive approach to your work.

Key Responsibilities

Responsible for handling inbound customer inquiries via phone and email, ensuring timely and professional responses.
Promote and follow up on current deals and promotions – identify target audience
Daily outbound calls; existing customers and new business leads
Schedule and attend meetings and calls to discuss project updates, client needs, and concerns.
Update client records and account details in the CRM system (HubSpot).
Collaborate with internal teams (sales, marketing, product, customer service) to ensure the smooth execution of client projects.
Prepare proposals and quotes for clients on new products or services they may need.
Tackle project timelines, milestones, and ensuring deadlines are met.

Ideal Candidate

Proven experience within a Sales role, ideally with relevant industry experience
Competent user of Microsoft Office tools, CRM systems (we use HubSpot), and other IT systems.
Friendly, and approachable, with a superb telephone manner.
Excellent time management and good attention to detail.
Proactive approach to identifying and resolving sales related issues.
Able to handle multiple tasks and changing priorities.
Great communicator and well organised.
Punctual, consistent, and committed to delivering high-quality results.

About the Company

Blue Badger Wholesale is a leading supplier of high-quality products for the hospitality, catering, and retail sectors. We offer a wide range of Commercial items, from refrigeration to laundry. We are a trade only supplier based in Andover, Hampshire. Although we don’t sell directly to end users, we do offer a ‘drop shipping’ service to our customers.

At Blue Badger Wholesale, we are passionate about providing excellent service and value to our customers. We are always looking for innovative ways to improve our operations and meet the changing needs of our customers.

Blue Badger Wholesale are a small yet growing company. We currently have 20 members of staff. We have a small office and storeroom in Picket Piece Commercial Centre. We are a very friendly team with low staff turnover.

We are proud to have a great track record of career progression and find that roles here evolve to suit the individual – it is one of the great things about working here!

The future of the company

We have changed massively over the past couple of years. We have invested heavily in technology with the aim of making growth easier. We have a 3-year growth plan in place and need to get our foundations strong for this to be a success. Our marketplace can be tough, and we need to be looking to stand apart from our competitors at every chance we get.

What’s in it for you?

No weekend work or shift work
Career progression
Free on-site car parking
20 days holiday, plus bank holidays
Christmas close
Relaxed and friendly environment – you can be a person not just a number!
Smart casual dress in the office
Small friendly office