An exciting opportunity for an experienced Operations Manager to lead impactful community services, manage teams, and drive operational excellence within a respected charity supporting BAME communities in Preston.

Operations Manager
Preston, PR1 6QH

28 hours per week
Fixed term contract to 31st March 2027 (with potential extension subject to funding)
Up to £35,000 per annum (pro rata)

Please Note: Applicants must be authorised to work in the UK

Our client is a well-established grassroots charity with over 33 years’ experience supporting BAME communities across Preston. The organisation delivers free, accessible and culturally sensitive services for individuals facing socio-economic, educational and health inequalities.

The Role

As an Operations Manager, you will lead and manage the organisation’s operational activities, ensuring high-quality service delivery that meets funder and contract requirements. You will be working closely with the Chief Officer, Business Manager and Trustees.

Key responsibilities:

Lead and manage all operational programmes and service delivery activities
Line manage staff and volunteers, including performance management, appraisals and development
Ensure services meet organisational aims, funder requirements and agreed targets
Support income generation through grants, partnerships and business development activity
Oversee compliance with safeguarding, health & safety, GDPR and equal opportunities policies
Develop and maintain programme documentation, monitoring data and funder reports
Manage budgets, monitor expenditure and report financial performance
Build strong partnerships with local and national agencies to reduce inequalities
Oversee management of the Hamara Centre premises and operational infrastructure
Represent the organisation internally and externally, deputising for the Chief Officer when required

The ideal candidate

You will be an experienced operations or service manager with a strong background in the charity, community or voluntary sector. You’ll bring excellent leadership skills, a collaborative approach and a passion for social impact. About you:

Proven experience in operational or service management
Strong people management and team leadership skills
Experience working with funders, budgets and compliance requirements
Knowledge of safeguarding, health & safety and data protection
Ability to manage multiple projects and priorities effectively
Excellent communication and partnership-building skills
Experience of monitoring, evaluation and reporting
Confident using digital tools, systems and social media for engagement

Benefits:

Personal and professional development opportunities
Contributory pension scheme
Flexible working approach, including TOIL for evening or weekend work
Opportunity to play a key role in a respected, community-led organisation

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Service Manager, Charity Manager, Operations Lead, Programme Manager, Community Services Manager, Non-Profit Manager, Project Manager, Head of Operations, Service Delivery Manager, Voluntary Sector Manager.