Join a leading facilities management company as an Operations Team Leader! This hybrid London-based role offers variety, progression, and great perks, including a company car, fuel card, and bonus.

Operations Team Leader
London, SE23 - Hybrid

Full time, permanent
£45,000 - £55,000 + Company Car, Fuel Card & Bonus

Please Note: Applicants must be authorised to work in the UK

Our client is a trusted provider of facilities management solutions across the UK. With a strong reputation for compliance, safety, and customer care, they deliver essential services that ensure buildings run smoothly and efficiently. Their dedicated teams are known for their reliability, professionalism, and commitment to exceeding client expectations, making them a go-to partner in the industry.

The Role

As a Team Leader, you will play a vital role in overseeing the smooth running of your team’s operations. You’ll be the link between the operations management team and frontline staff, ensuring work is scheduled, completed safely, and meets the highest standards. From managing permits to supervising jobs and liaising with clients, this role offers variety, responsibility, and the opportunity to make a real impact.

Key responsibilities:

Receiving and managing monthly Permits to Work
Organising team schedules and workloads
Liaising with the Help Desk to book in and track jobs
Supervising and ensuring all work is completed to a high standard
Maintaining compliance with Health & Safety and Quality Control requirements
Handling customer comments and complaints with professionalism
Returning completed Permits to Work to the Help Desk
Preparing monthly wages for approval by Operations Director/Manager
Attending monthly Operations Meetings and providing daily reporting
Managing team equipment, including vehicle maintenance
Coordinating training needs with the Training Department
Liaising with Cleaning Company Managers where necessary

Benefits

Company Car & Fuel Card
Quarterly performance-related bonus
Excellent training and progression opportunities
Be part of a supportive, professional team where your contribution is recognised

About You

You’ll be a proactive leader with excellent organisational skills and the ability to inspire and manage a team effectively. With strong communication and problem-solving skills, you’ll thrive in a fast-paced environment where no two days are the same.

Previous experience in a supervisory or team leader role within facilities management, maintenance, or a related industry
Strong understanding of Health & Safety compliance
Excellent organisational and scheduling skills
Confident communicator with the ability to liaise at all levels
IT literate with the ability to handle work-related emails and reporting
Flexible and adaptable, with a hands-on approach to leadership

This is a fantastic opportunity to join a respected facilities management company where your leadership and dedication will truly make a difference.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Operations Supervisor, Facilities Team Leader, Maintenance Supervisor, Service Delivery Manager, FM Team Leader, Building Services Supervisor, Shift Manager, Operations Coordinator, Facilities Supervisor, Site Supervisor