Practice Administrator

Pin icon MK9 Milton Keynes
Pound Sterling icon circa £23,000 - £28,000 per annum DoE pro rata
Clock icon Permanent
Calendar icon 1 May 2024
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Join this growing accountancy firm in Milton Keynes as their new Practice Administrator.

If you have previous experience working in an office environment, you could be the recipient of this generous package, including up to £28k per annum, and a host of excellent benefits.


Practice Administrator
Milton Keynes, MK9 1FD

  • Part Time, Permanent
  • £23,000 - £28,000 per annum
  • 20 hours per week, flexible

Please Note: Applicants must be authorised to work in the UK


Our client has exciting plans for the future development of their accounting practice and is looking for a Practice Administrator to join their fantastic team, where customer care is at the heart of the organisation.

This is an amazing opportunity for an experienced administrator. The company has a wide variety of clients, making every day different, providing unlimited opportunities to gain valuable experience.


Is this for YOU?

  • Are you 100% fluent in written and spoken English, with strong spelling and grammar?
  • Do you possess a high degree of attention to detail?
  • Are you highly organised, who is a self-sufficient, persistent, team player, who’s happy to muck in with whatever is going on / needed at the time?
  • Do you have at least 18 months working in an office environment?
  • Can you handle the documentation of processes and policies and coordinate projects such as social media and marketing?
  • Do you exude positivity, energy and passion while being approachable, a good listener and a clear communicator?
  • Are you passionate about providing a quality service to our clients?
  • Is building a great rapport with clients and trusted 3rd party providers something you could embrace and deliver?
  • Can you quickly learn a variety of software systems, and have confidence in your expertise in MS Office standard packages such as Outlook email, Word, Excel and Powerpoint?
  • Do social media and marketing projects interest you?
  • Are you willing to travel occasionally to our second office in Uxbridge, West London for planning sessions in addition to meeting clients face to face as part of the client onboarding process? If so, do you have a driving licence?


What’s on offer?

  • Gain great experience with widely used online software packages and reporting systems
  • Opportunities to attend networking events
  • They are client-centric by going beyond the accounts through planning and reviews
  • A company culture that values you and your family
  • 25 days annual holiday plus all bank holidays, pro rata
  • Fun quarterly team meetings for business catchups and team building
  • Company pension
  • Potential for a full-time position
  • Office location close to shops and Milton Keynes Central station
  • Modern fully serviced office facilities
  • Fully funded on-site parking
  • Referral programme
  • Wellness support programme
  • Free parking
  • Fruit bowls
  • Company discount scheme


What the role will involve:

Office tasks

  • Manage incoming post
  • Answer and transfer incoming calls, taking accurate messages
  • Order stationery and consumables
  • Handle premises issues
  • Welcome clients
  • Coordinate meetings
  • Organise travel arrangements

Practice Administration Management

  • Manage new client onboarding, ensuring compliance and confidence - You will be the face and voice of the company during the onboarding process so it is vital that their high level of customer service is upheld
  • Communicate successful onboarding details to the team
  • Handle Direct Debit setup and pricing changes
  • Maintain client databases and inform staff of updates
  • Manage client disengagement, archiving, and filing
  • Oversee annual confirmation statements with Companies House
  • Complete Company Formations and striking off processes
  • Manage professional clearance and reference letters
  • Assist in critical software systems and policy documentation

Projects

  • Support the selection of a new client proposal system
  • Assist in developing new website
  • Support IT development within the Practice
  • Help market Quest brand on social media & YouTube

Provide assistance to the Practice

  • Chase clients for paperwork & provide basic advice on reporting deadlines
  • Calls to clients, HMRC and Companies House


How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. 

Other suitable skills and experience include Admin, Administration, Administrative Assistant, Administrator, Practice Administrator, Office Coordinator, Business Administrator, Project Coordinator, Office Manager.