Are you a Registered Manager with a passion for business development? Join Transforming Support, a dynamic and values-driven organisation where your expertise will help shape high-quality care and support for individuals with learning disabilities, autism, mental health, and neurodiverse conditions.

Group Relationship Manager
London based initially office based with opportunities for hybrid and remote working

Full time, Monday – Friday (9am-5pm)
Permanent position
£50,000 per annum

Please Note: Applicants must be authorised to work in the UK

Transforming Support is committed to empowering individuals to live fulfilling lives within their communities. We believe in a person-centred approach, where the people we support have choice, control, and opportunities to achieve their aspirations. Our dedicated team delivers exceptional outcomes, creating an environment where people thrive.

The Role

As Group Relationship Manager, you’ll play a pivotal role in managing the referral and client journey, ensuring high-quality, person-centred support for every individual. You’ll build relationships, oversee the CRM system, and work closely with stakeholders to ensure seamless onboarding and continuity of care.

Key Responsibilities:

Manage the referral pathway from initial enquiry to placement.
Oversee the client journey, ensuring a safe and person-centred onboarding process.
Build and maintain strong relationships with individuals, families, social workers, and other stakeholders.
Co-produce high-quality assessments, keeping individuals at the heart of the process.
Act as a brand ambassador, championing our mission and values.
Analyse referral data against key performance indicators (KPIs).
Collaborate with internal teams to improve referral and assessment processes.
Work proactively with colleagues to manage service vacancies.

Why Join Us?

We value our team and offer a supportive and rewarding work environment, with a fantastic range of benefits:

Bonus Scheme – OTE up to £12,499 (three months’ salary)
Vitality Healthcare – Including GP, dental, and optical cover
Employee Assistance Programme – Face-to-face counselling, legal support, and debt management
Blue Light Discount Card – Access to discounts across major retailers
Discounted Gym Membership – Stay fit while saving money
Company Events & Birthday/Christmas Initiatives
Opportunities for Flexible & Remote Working
Employee Expenses & Mileage Reimbursement
Training & Development Opportunities – Invest in your professional growth
Pension Scheme
31 Days Annual Leave (Including Bank Holidays)

The Ideal Candidate

We’re looking for a dedicated and experienced care professional with strong leadership and relationship-building skills. You should be highly organised, compassionate, and committed to delivering high-quality care.

Required Experience:

Registered Manager experience or equivalent within a care setting.
Proven ability to build relationships within social care or health sectors.
Experience using CRM systems to manage referrals.
Skilled in conducting assessments and working with diverse stakeholders.
Business development experience in social care or health is a plus.

If you’re ready to take the next step in your career and help create positive change in people’s lives, we’d love to hear from you! Apply today and be part of a compassionate and dedicated team.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Registered Care Manager, Client Relationship Manager, Service Manager, Health and Social Care Manager, Business Development Manager, CRM Manager, Referrals Manager, Supported Living Manager, Mental Health Manager, Adult Services Manager.