Looking for your next career move? Join us as a Sales Administrator and be part of a dynamic team that’s redefining how businesses communicate!

Sales Administrator
Telford, TF1 6QJ

Full time, Monday - Friday
Up to £26,000 depending on experience
Great benefits

Please Note: Applicants must be authorised to work in the UK

At Enreach, we’re all about simplifying communication for businesses. As a leading provider of cloud phone systems, broadband, mobile, and IT solutions, we empower businesses to connect with their teams and customers seamlessly. With a presence across Europe and a team of over 1,100 professionals, we offer innovative solutions that drive productivity and growth. Join us as we continue our journey as part of the European-wide Enreach Group, delivering excellence and innovation to businesses of all sizes.

The Role

We’re excited to invite you to join our vibrant sales team as a Sales Administrator! This is an excellent opportunity to play a pivotal role in supporting our customers while gaining valuable skills and contributing to our success.

Key Responsibilities:

Ensure timely completion of customer welcome calls within SLA.
Proactively gather missing or incomplete information from customers.
Manage and set clear expectations for customer installations.
Facilitate communication between Field Sales and Operations teams.
Support Customer Success Managers with administrative tasks.
Verify sales documentation and ensure compliance.
Conduct broadband checks for all deals.
Address customer inquiries related to your responsibilities.
Perform additional ad hoc tasks as required.

Benefits:

At Enreach, we care about our team and offer a comprehensive package of benefits to support your well-being and professional growth:

23 days holiday (plus extra for long service and your birthday off!).
Enhanced maternity, paternity, and adoption pay.
Holiday purchase scheme.
Company pension and healthcare scheme.
Flexible, family-friendly working hours with no weekends or evenings.
Early finish on Fridays.
Life cover and access to discounts via Perkbox.
Opportunities for career development and progression.
Be part of an innovative and socially-driven European group.

The Ideal Candidate

We’re looking for a proactive and customer-focused individual who thrives in a dynamic environment. If you have an eye for detail and a passion for delivering exceptional service, this role is perfect for you. About you:

Strong administrative background with excellent customer service skills.
Warm, positive, and adaptable personality.
Excellent multitasking and planning abilities.
Willingness to learn and embrace new technologies and processes.
Collaborative team player who enhances the customer experience.
Background in administration, service, or operations (or transferable skills).
Quick thinker who adapts efficiently to changes.

Ready to work with us? Apply today and join a team that’s making a difference in business communications!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Sales Coordinator, Customer Service Administrator, Sales Support Specialist, Operations Coordinator, Customer Success Administrator, Sales Operations Assistant, Client Services Coordinator, Administrative Coordinator, Office Administrator, and Service Support Specialist.