Join a fast-growing telecoms provider and play a key role in supporting our delivery team. This Sales Administrator role in Telford offers career growth, strong benefits, and a vibrant team culture.

Sales Administrator
Telford, TF1

Full time, permanent
£24,000 – £26,000 per annum

Please Note: Applicants must be authorised to work in the UK

At Enconvo, communication is at the heart of everything we do. As a trusted provider of cloud phone systems, broadband, mobile, and IT solutions, we help thousands of businesses stay connected with their teams and customers.

The Role

We’re on the lookout for a Sales Administrator (Delivery Facilitator) with a solid background in administration, exceptional customer service skills, and the ability to work across multiple teams.

Key Responsibilities:

Project manage and provide administrative support within the Delivery Team
Plan, coordinate and oversee new installations, ensuring deadlines and SLAs are met
Liaise with engineers, 3rd-party suppliers and customers in a professional manner
Keep customers fully updated throughout the installation process
Take full ownership of installations until completion
Maintain accurate records in company systems and databases
Manage porting, line migrations and broadband services
Ensure billing is correctly set up post-installation

Benefits:

23 days holiday (plus increases with service) + your birthday off
Enhanced maternity, paternity, and adoption pay
Holiday purchase scheme
Company pension and healthcare scheme
Life cover
Great working hours – Monday to Friday, no evenings or weekends
Early Friday finishes
Perkbox membership – hundreds of discounts and savings
Clear opportunities for career progression
Strong social ethos and supportive company culture

The Ideal Candidate

You’ll be an organised, confident and customer-focused professional who thrives in a busy environment. With excellent admin skills and a proactive mindset, you’ll enjoy problem-solving, multitasking, and working closely with colleagues to deliver outstanding service. About you:

Strong administration and customer service background
Excellent telephone manner and communication skills
Positive, adaptable and collaborative approach
High attention to detail and ability to manage multiple tasks
Willingness to learn new technologies, services and platforms
Experience in administration, service, or operations (or transferable skills)
Proactive problem-solving and quick adaptability

This is a brilliant opportunity to develop your career with a growing telecoms provider, work alongside a talented team, and be part of a European-wide group that values innovation and collaboration.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Sales Coordinator, Delivery Administrator, Project Support Officer, Customer Service Administrator, Office Coordinator, Operations Assistant, Service Administrator, Project Administrator, Telecoms Administrator, Business Support Officer.