Join a growing Managed Service Provider in Redhill and take the next step in account management. As an Account Management Executive at nTrust, you’ll nurture existing client relationships across AI, cloud and cybersecurity.

Account Management Executive
Redhill, Surrey (Office-based)

Full-time, Monday – Friday (8:30am – 5:30pm)
Permanent position
£30,000 - £35,000 per annum, depending on experience

Please note: Applicants must be authorised to work in the UK

nTrust Systems is an established and growing Managed Service Provider (MSP) based in Redhill, Surrey. We specialise in delivering secure, forward-thinking IT solutions, including AI productivity tools, AWS and Azure cloud infrastructure, Microsoft 365, cyber security frameworks such as IASME Cyber Essentials, and HaloPSA-powered service excellence.

The Role

This Account Management Executive role is ideal for someone who enjoys building long-term client relationships. You will focus on managing and developing existing client accounts, keeping them engaged and supported while identifying opportunities to grow services over time.

Key Responsibilities:

Manage and develop a portfolio of existing IT and managed service accounts
Build strong client relationships through regular communication and account reviews
Identify upselling and cross-selling opportunities across AI, cloud and cyber security services
Support contract renewals and ensure high client retention
Act as the primary commercial contact for your accounts
Collaborate with technical teams to deliver tailored IT solutions
Present proposals and recommendations aligned to client business goals
Attend client meetings (full UK driving licence required)

The Ideal Candidate:

Ideally, you will have around two years’ experience in IT sales or technology sales, but we are also open to applicants with less experience who can demonstrate strong potential, enthusiasm and a willingness to learn through our training programme.

Ideally 2 years’ experience in IT sales, tech sales or managed services
Training and development available for the right candidate
Strong relationship-building and communication skills
Interest in AI tools, AWS, Azure, Microsoft 365 and cybersecurity
Commercially aware with a consultative approach
Full UK driving licence
Eagerness to progress into a Senior Account Manager role

Benefits:

£30,000 – £35,000 salary depending on experience
Clear progression path to Senior Account Manager
Ongoing technical training and learning & development programme
22 days holiday plus bank holidays, rising to 28 days with service
Private healthcare after probation
Salary sacrifice schemes (electric vehicles and bicycles)
Enhanced parental leave
Bright, modern office environment
Fully equipped kitchen and break room with sofas
On-site shower and nearby parking
Daily coffee, tea and fresh fruit
Regular social events including wine and cheese Fridays
Charity events and company-funded Christmas party

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies, please.

Other suitable skills and experience include Account Manager, IT Account Manager, Business Development Executive, Technology Sales Consultant, Managed Services Sales Executive, Cloud Sales Executive, Cyber Security Sales Consultant, Internal Sales Executive, Client Relationship Manager, Technical Sales Executive.