Senior Operations Administrator

Are you an experienced and proactive office administrator looking for your next challenge? We’re looking for a Senior Office Operations Administrator to support and optimise our office operations and help us maintain a positive and productive workplace!

Senior Office Operations Administrator
Clerkenwell, EC1A 3RS

• Full time, 9:30am – 5:30pm (with some flexibility for hybrid working)
• Permanent position
• £30,000 - £33,000 per annum

Please Note: Applicants must be authorised to work in the UK

At the Tavistock Institute of Human Relations (TIHR), we are a unique, independent organisation committed to improving the quality of people’s lives through social science research, consulting, and training. We support organisations to work in more effective, creative, and humane ways. By joining our team, you will play a pivotal role in the development of our office operations and contribute to a collaborative, forward-thinking culture.

The Role

As Senior Office Operations Administrator, you’ll ensure the smooth running of day-to-day activities, facilitate the optimisation of resources, and contribute to the overall positive environment of the workplace

Key Responsibilities:

• Manage the day-to-day office operations, including room bookings, office facilities, greeting guests, and managing events.
• Provide general administrative support, including ordering office supplies, handling travel bookings, and coordinating catering.
• Assist in coordinating meetings, preparing materials, and supporting IT systems, compliance, and health and safety procedures.
• Support the organisation’s ISO14001 (Environmental Management) group and sustainability efforts.
• Handle budgetary management for operations, identifying cost-saving opportunities.
• Act as the primary point of contact for operations-related queries and outsourced suppliers.
• Support strategic use of TIHR’s office space and resources.
• Assist in training programmes for operational improvements such as project management and health and safety training.
• Foster a positive workplace culture by supporting staff events and initiatives.

Benefits:

At the Tavistock Institute, we care about your well-being and professional growth. We offer a competitive benefits package to support your health, career, and work-life balance:

• Cycle to work scheme
• Season ticket loan
• Professional development opportunities
• Enhanced employer pension contribution
• Employee assistance programme
• Life assurance and eyesight test contribution
• Relocation loan (for new joiners)

The Ideal Candidate:

We are looking for a highly organised individual with a passion for operational efficiency and a proactive approach to challenges. About you:

• At least 5 years of office operations and administration experience.
• Excellent organisational, communication, and IT skills, including proficiency in Microsoft Excel and Office applications.
• Strong understanding of compliance issues such as GDPR and Health & Safety.
• Demonstrable experience in operational improvements and cost management.
• H&S qualifications (e.g., Emergency First Aid at Work, Fire Warden) are a plus.
• Experience in the charity or SME sectors and knowledge of procurement is desirable.

If you are a proactive and organised professional with a passion for operational excellence, we’d love to hear from you. Join us and be part of an organisation committed to making a difference!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

The deadline for applications is 5pm BST on 28th February 2025. We regret that any late submissions will not be accepted. TIHR also reserves the right to close the deadline earlier than stated if the volume of good applications is high.

Interviews are scheduled to take place on the 10th and 11th March

Other suitable skills and experience include Office Operations Manager, Facilities Coordinator, Operations Assistant, Office Administrator, Administrative Coordinator, Executive Assistant, Office Manager, Operations Officer, Administration Officer, and Office Support Lead.