Age UK Hounslow Logo

Service Manager

Pin icon TW14 Feltham
Pound Sterling icon £30,000 per annum
Clock icon Permanent
Calendar icon 27 days ago
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At the Age UK Hounslow Vintage Club, we have an exciting opportunity for a Service Manager with care management experience to join our dedicated team.

Are you an efficient, organised Administrator with excellent customer service skills and a passion for supporting vulnerable older people?

Service Manager
Bedfont, Middlesex, TW14 8AP

  • Full time, permanent
  • £30,000 per annum
  • Care Management experience is essential 

Please Note: Applicants must be authorised to work in the UK

Age UK Hounslow is dedicated to improving the lives of older people in the community.

Our mission is to promote the well-being of older adults and ensure they receive the care, respect, and social interaction they deserve.

At the Southville Centre, we provide a safe, welcoming environment where older residents can participate in various activities and enjoy nutritious meals, fostering a sense of community and support.

About the Role

As the Service Manager, you will oversee the daily operations of the Vintage Day Provision Service three days a week (Monday to Wednesday) and handle administrative tasks for the Charity two days a week (Thursday and Friday).

The role involves ensuring the well-being of up to 20 elderly residents daily, coordinating transport, meals, and activities, and managing a team of support workers and volunteers. You will also handle various administrative duties, requiring excellent IT skills and the ability to produce detailed reports.

Working hours:

  • The Service Manager role is a full-time position (35 hours per week)
  • 3 days per week (Monday, Tuesday. Wednesday) will be managing our Vintage Day Provision Service. 
  • 2 days per week (Thursday, Friday) will be completing administration tasks for the Charity.

The Ideal Candidate

  • Background in care management
  • Understanding of issues affecting older people
  • Knowledge of health and social care policies
  • Excellent verbal and written communication skills
  • Ability to work independently and prioritize tasks
  • Experience in managing staff and volunteers
  • Proficient in IT, particularly MS Word, Excel, and Outlook
  • Professional demeanour
  • Ability to deal sympathetically with elderly issues
  • Confidence in managing security measures for attendees


  • Competitive salary
  • Meaningful work with older community members
  • Opportunity for growth and development
  • Friendly and supportive team environment

Join the mission - help us continue enhancing the lives of older individuals in Hounslow. Be a part of our friendly team and make a real impact.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

Close date: Friday 19th July

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Service Manager, Senior Care Manager, Day Centre Manager, Elderly Support Coordinator, Adult Social Care Manager, Residential Care Manager, Community Care Manager, Dementia Care Coordinator, Health and Social Care Manager, Volunteer Coordinator, Activities Coordinator.