Looking for a rewarding part-time role in a respected public service? Join Nottinghamshire Fire & Rescue Service as a Service Support Administrator and make a meaningful difference every day

Service Support Administrator
Beeston, NG9 2GQ

23.5 hours per week (Mondays, 7.4 hours)
Grade 3: £26,409 - £28,163 per annum (pro rota)

Please Note: Applicants must be authorised to work in the UK

At Nottinghamshire Fire and Rescue Service (NFRS), we’re committed to protecting communities and enhancing public safety through teamwork, professionalism, and innovation. With a focus on inclusive service, our administrative teams play a crucial role in supporting frontline operations. We are proud to be a Disability Confident employer and hold Gold status for our Armed Forces Covenant commitment.

The Role

As a Service Support Administrator, you'll be at the heart of our Service Support Hub. This varied and rewarding role will see you delivering high-quality, customer-focused administrative support across NFRS departments and locations.

Key Responsibilities:

Manage Safe and Well processes via the CFRMIS database
Provide front-of-house reception services for staff, partners, and visitors
Handle internal/external enquiries (not emergency calls) professionally
Coordinate meetings, arrange appointments, and support event planning
Maintain and interrogate data systems to support reporting and analysis
Perform general admin duties including minute-taking, document formatting, and diary management
Support fire safety initiatives, training events, and inter-departmental communication
Ensure compliance with Data Protection, FOIA, and the Core Code of Ethics

Why NFRS?

Agile Working – We are very proud to offer employees the ability to mix office working with working from home to provide flexibility to help with your work-life balance
Flexibility – We are family-friendly and are open to considering different working patterns that help you provide a better service to our community while supporting your home life. We are also open to part-time working
Annual Leave - 26 days of annual leave, plus bank holidays and a Christmas concessionary day (pro-rata if part-time)
Health and Wellbeing - As a Service, we provide a wide range of Health and Wellbeing support to all our employees, which includes a membership to Bupa and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to a gym
Blue Light Card enabling discounts on shopping and eating out
Development – You will have access to both formal and informal professional development opportunities, which will help you advance your career
Pension – Access to a public service defined benefit pension scheme

Experience/Qualification

Proficient in Microsoft Office applications and be able to use these to your advantage to enable an efficient and effective service
Recent experience in providing secretarial or administrative support
Strong communication skills, both written and verbal
Attention to detail and the ability to prioritise workloads to work to deadlines
Experience in maintaining diaries and coordinating meetings with both internal and external attendees
Knowledge of how to manage and maintain databases, as well as an understanding of data retrieval and input

If you feel you have the skills and experience we are looking for and want to play an integral part in keeping Nottinghamshire communities safe, then we look forward to hearing from you.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today, and you will be directed to the company website to submit an application form.

You must be authorised to work in the UK. No agencies please.

Closing date: Sunday 29th June 2025

Interview date: Thursday 10th July 2025

Further Information

The successful post holder will be expected to work Mondays (7.4 hours), but there is flexibility on what days the remaining hours are worked.

We are proud to be an equal opportunity and ‘Disability Confident’ employer, and we are committed to increasing the diversity of our workforce. We welcome applications from all parts of our communities and particularly those who are currently underrepresented in our workforce. We are also proud of being recognised as a ‘Gold’ employer for our Armed Forces Covenant commitments.

NFRS is committed to the safeguarding and protection of children, young people and adults at risk of abuse and or neglect and operates a safer recruitment process.

The successful candidate will be subject to a Standard Disclosure and Barring Service check and a Police Vetting check. Applicants must have had 3 years of continuous residency in the UK to be eligible for a Police Vetting check.

Other suitable skills and experience include Administrative Assistant, Receptionist, Team Administrator, Business Support Officer, Office Coordinator, Secretary, Data Administrator, PA (Personal Assistant), Executive Assistant, Records Officer.